Thank you for shopping with FashionThe. We aim to deliver every order safely and on time. Please review the information below regarding our shipping process.

Shipping Rates

Order Value	Shipping Method	Cost
Under $100.00	Standard Shipping	$7.00
$100.00 and above	Free Shipping	FREE

All shipping charges are shown at checkout before payment is completed.

Order Processing Time

Orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed or shipped on weekends or U.S. public holidays.

During busy periods or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Estimated Delivery Time

After your order has been processed and shipped, delivery usually takes:

Standard Shipping: 7–12 business days

Total Estimated Delivery Time: 8–15 business days (including processing time)

Delivery times may vary due to carrier delays, weather conditions, or other circumstances outside our control.

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Tracking details may take 24–48 hours to become active after shipment.

Damaged, Lost, or Missing Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the product and packaging.

If a package is marked as delivered but cannot be located, please:

• Check with household members or neighbors.

• Contact the shipping carrier.

• Reach out to our support team for assistance.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing an order.

If you need to make changes, contact us within 12 hours of placing the order.

Additional shipping charges may apply if an order must be re-shipped due to an incorrect address provided by the customer.

Order Cancellation

Orders may be cancelled within 12 hours of purchase.

After an order enters processing or shipment, it can no longer be cancelled.

To request a cancellation, please email us at support@fashionthe.com

Customer Support

Email: support@fashionthe.com

Phone: +1(351)3330863

Address: 308 Newbury St, Boston, Massachusetts 02115, United States

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

We typically respond to customer inquiries within 24 business hours.